Amazon Shipping tracking and customer support
Amazon’s delivery service in India, which also delivers orders placed on other shopping sites.
Track a Amazon Shipping parcel
Prefer the official record? Open Amazon Shipping’s own tracking page.
Contact Amazon Shipping
Amazon Shipping’s help page tells recipients to contact the sender with delivery questions, and it offers a contact option on the page. We don’t list a phone number.
If there’s a problem
- Contact the seller or sender first, as Amazon Shipping’s help page advises.
- If you need more help, use “Still need help? Contact us” on its help page.
- For an order on Amazon.in, check Your Orders in your Amazon account.
Stay safe. Use Amazon’s own site or app for contact details, not numbers listed on other websites.
Helpful guides
Parcel stuck in transit? When to wait and when to act
Why tracking can go quiet for days, how long is normal, and when to contact the seller or courier.
How to report a lost or damaged parcel
Who should make the claim, what evidence you need, and how to give your lost or damaged parcel claim the best chance.
Courier scams in India: fake customs calls, “digital arrest” and OTP tricks
How courier scams work in India, including drug parcel threats, call-forwarding codes and fake delivery fees, and how to report them.