Allcargo Gati tracking and customer support
The gati.com address now leads to the Allcargo Logistics website, which has tracking, customer support and a complaint form.
Track a Allcargo Gati parcel
Prefer the official record? Open Allcargo Gati’s own tracking page.
Contact Allcargo Gati
- Customer support1860 123 4284Monday to Saturday 8am to 10pm, Sunday 9am to 6pm.
- Customer support0712 714 4284
- Emailcustomerservices@allcargologistics.com
If there’s a problem
- Have your docket number ready.
- Use the “Raise a complaint” option on the contact page, and keep the complaint number so you can track it.
Stay safe. Use the contact details on the Allcargo Logistics website, rather than Gati numbers listed elsewhere.
Helpful guides
Parcel stuck in transit? When to wait and when to act
Why tracking can go quiet for days, how long is normal, and when to contact the seller or courier.
How to report a lost or damaged parcel
Who should make the claim, what evidence you need, and how to give your lost or damaged parcel claim the best chance.
Courier scams in India: fake customs calls, “digital arrest” and OTP tricks
How courier scams work in India, including drug parcel threats, call-forwarding codes and fake delivery fees, and how to report them.